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B2B Collections Specialist

Company: Kelly Services
Location: Bonita Springs
Posted on: October 1, 2019

Job Description:

Kelly Financial Resources is working with a well-established client in Bonita Springs (34134) that is in need of an additional business to business collector for their growing team. Your core responsibilities will be maintaining a portfolio of accounts from the time of billing until the receivable is cleared. This will require you to grow and maintain strong relationships with customers and internal business partners. Due to this, prior business to business collections experience and strong customer service skills are a must. Our client is a very stable, publicly traded company that offers strong benefits. This includes medical, dental, vision plans, holiday pay, PTO, pet insurance, 401k matching and more! Additional information below:


  • Business to business collections (customer portfolios of 300-400)

  • Process billing adjustments and customer discrepancies

  • Utilize prior experience and best judgement when releasing/holding orders, processing adjustment disputes, resolving unapplied payments, and possible account suspension due to non-payment

  • Maintain relationships with Internal and External customers to drive efficiencies

  • Take proactive measures to escalate uncollectable accounts and inform department heads of financial positions of customers

  • Proactively initiate business to business customer contacts, provide invoice copies, update purchase orders, account documentation and other activities request to ensure payment on past due invoices

  • Other projects or tasks as assigned by management


    • High school graduate or GED

    • 1+ years of prior business to business collections experience

    • Experience in a mid-high volume environment

    • Proficient in Microsoft Excel and Outlook

    • Strong/Professional communication ability

      Benefits as a Kelly Employee:

      • Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

      • Group insurance options*

      • Service bonus plan

      • Holiday pay plan

      • Weekly electronic pay options

      • Online training campus that provides more than 3,000 free courses to help improve and develop skills

      • Exclusive online employee community

      • Employee assistance program available at no cost

      • Corporate discounts

      • Transportation Spending Accounts

        • Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

          Kelly Financial Resources is the professional accounting and finance division of Kelly Services. Accounting and Finance placement is all we do. If you are interested in this opportunity and meet the above requirements, apply now for immediate consideration!Why Kelly--?With Kelly, accounting and finance professionals like you will have access to some of the worlds most respected companiesproviding you with challenging, high-visibility projects that can transform your career. We work with 90 of the Fortune 100 companies and found opportunities for more than 5,500 finance and accounting professionals last year. Let us help advance your career today.About Kelly--At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

          Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Keywords: Kelly Services, Bonita Springs , B2B Collections Specialist, Accounting, Auditing , Bonita Springs, Florida

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