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Desktop Engineer

Company: eXcell
Location: Bonita Springs
Posted on: June 22, 2022

Job Description:

At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

The Desktop Engineer's role is to ensure the stability, integrity, and efficient operation of the inhouse end user compute that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all deployed desktop solutions and associated end point maintenance. Desktop Engineer's will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT endpoint solution deployed and end user experience.

Contract (6 Months) to Hire
Shift: Monday - Friday -8 AM - 5 PM

Responsibilities:
Acquisition & Deployment: Design and deploy new endpoint applications and enhancements to existing applications, software, and operating systems
Contribute to design, architecture, and implementation defensive security controls for endpoints, Desktop as a Service and VDI Solutions
Adopt a security first approach to all implementations or changes
Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services as directed
Operational Management: Gauge the effectiveness and efficiency of existing endpoint deployment and imaging; develop and implement strategies for improving or further leveraging these solutions
Regularly review ServiceNow incidents for failure pattern and problem identification
Propose and create system design models, specifications, diagrams, and charts to provide direction to operational and deployment teams
Design and perform end user personal files backup and audits successes of the backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies
Design, create, test, implement and oversee the deployment of software packages, patching and remediation of end point vulnerability
Create and maintain documentation as it relates to endpoint configuration, mapping, processes, and service records
Monitor and test endpoint system management performance; prepare and deliver system performance statistics and reports
Provide orientation and training to end users for all modified and new software and process implementation
Test and deploy patches and security vulnerabilities to meet SLAs
Review, test and implement proposed and approved endpoint security configuration
Requirements:
Knowledge & Experience: 3+ years of Desktop Engineering experience
Proven experience in design, development, and implementation of endpoint, applications, and related products
Experience with software packaging, testing and deployment leveraging scripts
Experience implementing and deploying physical endpoints
Experience managing end user experience through usage of Group Policies
Experience with enterprise image management, deployment, and maintenance
Knowledge of applicable data privacy practices and laws
Excellent written, oral, and interpersonal communication skills
Ability to conduct research into systems issues and products as required
Ability to communicate ideas in both technical and user-friendly language
Highly self-motivated and directed, with keen attention to detail
Proven analytical and creative problem-solving abilities
Able to prioritize and execute tasks in a high-pressure environment
Strong customer service orientation
Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines
Education Background: The Desktop Engineer will have a bachelor's degree and 3 years of Engineering experience, associate degree and 5 years related experience, or 8 years related experience
ITIL certification a plus
Microsoft and VDI related certification a plus
Other IT related certification favorable
Skills: Minimum of three (3) years of desktop engineering experience
Experience using scripting PowerShell to automate tasks is desired
Strong Windows registry knowledge required
Knowledge of OKTA SSO and MFA solutions are a plus
Experience with Intune and ECM (formally SCCM) preferred
Experience in AWS workspaces, Azure Virtual Desktop, Citrix VDI, VMWare VDI a plus

Full COVID-19 vaccination may be required.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell --- Supports Equal Employment Opportunity** e X cell ---, a division of CompuCom - Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit - www.excell.com . INDDIP

Keywords: eXcell, Bonita Springs , Desktop Engineer, Engineering , Bonita Springs, Florida

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