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Vice President of Support Services

Company: Discovery Senior Living
Location: Bonita Springs
Posted on: May 14, 2020

Job Description:

POSITION SUMMARYThis position will direct and develop leadership in key operational service areas of the business and oversee resident services commensurate with delivery of a world class senior housing experience.ESSENTIAL DUTIES AND RESPONSIBILITIES--- Supports, consults and mentors National/Regional Directors in areas of Facilities Management, Culinary, Health and Wellness, Memory Care, Business Office and other operational support services.--- Develops and executes plans to enhance profitability, productivity and efficiency throughout the operations.--- Manages the organization's operations by directing and coordinating activities consistent with established goals, objectives, and policies--- Continually investigates and introduces process improvement measures and presents suggestions to COO for consideration.--- Participate in vendor evaluations and negotiations to ensure product relevance and cost-efficiency.--- Develops plan to meet NOI expectations--- Reviews monthly financial statements. Summarizes results for COO and partners as necessary to identify strategies and improvements.--- Develops and manages use of metrics and analytics with frequent interaction with our Business Intelligence Group. Implements revenue enhancements and cost control tools--- Maintains strong knowledge of competition service offering.--- Leads the annual operations budget process, working with Accounting, Finance, Regional Ops Leaders and partners.--- Represents company at industry events.--- Coordinates tech vendors and seeks synergies to eliminate redundancies.--- Works across other DSL home office department ambassadors for operations.QUALIFICATIONS--- A minimum of a Bachelor's degree in a related field.--- A minimum of seven (7) years' experience in a Senior Living or related leadership role with budgetary, financial and hospitality responsibilities

Keywords: Discovery Senior Living, Bonita Springs , Vice President of Support Services, Executive , Bonita Springs, Florida

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