Expeditor - In Room Dining - The Ritz-Carlton, Naples - (21002768)
Company: Marriott International, Inc.
Location: Bonita Springs
Posted on: January 10, 2021
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. The Ritz-Carlton, Naples, located at 280
Vanderbilt Beach Rd, Naples, FL, 34108 is hiring a Expeditor - In
Room Dining. Responsibilities include: Take room service orders
over the phone. Answer questions on menu selections, and check with
kitchen staff. Answer guest questions or concerns regarding the
origin, vintage, and style of various wines. Place and log call
back for room service order. Notify guests and management of delays
in service delivery. Communicate additional meal requirements,
allergies, dietary needs, and special requests to the kitchen.
Maintain cleanliness of work areas throughout the day. Record
transaction in MICROS system at time of order. Complete all closing
reports, including MICROS reports. Process all payment methods.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
and complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional, maintain
confidentiality of proprietary information, and protect company
assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests service needs, assist
individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional
language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others,
and support team to reach common goals. Ensure adherence to quality
expectations and standards. Stand, sit, or walk for an extended
period of time. Move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Apply now at
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., Bonita Springs , Expeditor - In Room Dining - The Ritz-Carlton, Naples - (21002768), Hospitality & Tourism , Bonita Springs, Florida
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