Customer Service Representative
Company: Kelly Services
Location: Bonita Springs
Posted on: November 19, 2021
CUSTOMER SERVICE SPECIALIST NEEDED TO WORK AS AN DELIVERY SURVEY
INTERVIEWIER - This is a remote position, but you may be called
into the local office periodically, so local candidates only are
asked to apply.
This is a temp-to-hire opportunity with one of our Premier
Customers in the Bonita Springs, Florida area.
Hours (must be flexible): - 7:00 a.m. - 6:00 p.m. availability. -
Customer will pay overtime as they are working over 8 hour days at
this time, but will be going to a regular 40 hour week in the
Days: - Monday - Friday.
Payrate: - $15.00/hr.
The Delivery Survey Interviewer supports the business by making
daily outbound calls to customers that we delivered equipment to on
the previous business day. The outbound calls are made to various
customers asking a series of questions to which the answers are
input into a tracker. The data that is collected assists us in
determining how we as a company are performing in our delivery of
equipment to customers.
This position reports to the Support Services Manager.
Initiates approximately 80 to 120 outbound calls per day
Data entry of feedback collected
Follow up with branch personnel as needed
Assist in projects and other tasks as identified by management
Professional Telephone Etiquette
Microsoft Excel and Outlook
Strong sense of Urgency and Customer Focus
Skilled in both Verbal and Written Communication
Organizational and Time Management Skills
Ability to work with minimal supervision
Critical thinking skills
Creative problem solver
PLEASE APPLY TODAY AND PROVIDE YOU MOST UP-TO-DATE RESUME FOR
REVIEW. - LET KELLY SERVICES ASSIST YOU IN YOUR NEXT CAREER
You should know: Your safety matters! Vaccination against COVID-19
may be a requirement for this job in compliance with current client
and governmental policies. A Kelly recruiter will confirm and share
more details with you during the interview process.
Why Kelly - ?
As a worker today, its up to you to take charge of your career and
look for opportunities to learn, grow, and achieve your potential.
Helping you find whats next is what were all about. We know whats
going on in the evolving world of workjust ask the 440,000 people
we employ each year. Connecting with us means getting the support,
guidance, and opportunities needed to take your career where you
may have never imagined.
About Kelly -
At Kelly, were always thinking about whats next and advising job
seekers on new ways of working to reach their full potential. In
fact, were a leading advocate for temporary/nontraditional
workstyles, because we believe they allow flexibility and
tremendous growth opportunities that enable a better way to work
and live (plus, did we mention we provide a ton of benefits ?).
Connecting great people with great companies is what we do best,
and our employment opportunities span a wide variety of workstyles,
skill levels, and industries around the world. Kelly is an equal
opportunity employer committed to employing a diverse workforce and
providing accommodations for people with disabilities in all parts
of the hiring process as required under its Employment
Accommodation Policy. Kelly will work with applicants to meet
accommodation needs that are made known to Kelly in advance.
Keywords: Kelly Services, Bonita Springs , Customer Service Representative, Hospitality & Tourism , Bonita Springs, Florida
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