Customer Service Representative- Entry Level
Company: Regency Insurance Group
Location: Bonita Springs
Posted on: September 24, 2024
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Job Description:
Fresh out of school and looking for an exciting opportunity and
rewarding customer service career in the heart of Bonita Springs,
FL?
Join our vibrant team as an Insurance Customer Service
Representative, working in our beautiful office building. Since
this is not a commissioned role or sales-related your pay will not
change from week to week.
As an Insurance CSR, you will play a key role in working with our
valued customers, assisting them with policy changes, and ensuring
they receive top-notch customer service. Our office, located in the
scenic Bonita Springs, specializes in personal lines insurance,
with a primary focus on home and car insurance. You will work with
customers who already love us and help them answer questions and
service their active policies.
Benefits:
--- No experience needed
--- Work in our beautiful office building in Bonita Springs,
FL.
--- Competitive compensation
--- Opportunities for growth within the agency.
--- Ongoing professional development and training.
--- Great health insurance and benefits
--- Holidays off
--- Generous PTO
--- Matching 401K
Responsibilities:
--- Plan community events to market the company and increase brand
awareness
--- Help build online marketing, brochures, email campaigns, etc.
that highlight our services
--- Create and implement data entry protocols to streamline
processes and increase productivity
--- Inform team members regularly about the status of projects and
any setbacks or achievements
--- Buy materials for the office when necessary
--- Engage with existing customers to address inquiries, assist,
and facilitate policy adjustments
--- Deliver exceptional customer service to maintain high client
satisfaction levels
--- Collaborate with the team in our bustling office environment,
handling various tasks efficiently
--- Comfortable talking on the phone
Qualifications:
--- High school diploma or GED required, some college experience
preferred
--- Display excellent written, problem-solving, and verbal
communication skills
--- Customer service experience in our industry is preferred
--- Navigates computer programs with ease to provide a quick
front-desk experience for customers
--- History of being deadline-driven and extremely organized
--- Willingness to obtain an insurance license; we are prepared to
support you in the licensing process
--- Adaptability to a fast-paced work environment with the ability
to manage multiple tasks effectively
--- Be comfortable working in an office
--- Willing to learn new things
About Company:
Regency Insurance Group is a personal lines insurance agency based
in sunny Florida. We specialize in providing home, car, and flood
insurance in a complex coastal marketplace. Regency Insurance Group
was founded in 2012 by Kagen Cooksley and Kevin Koelemeyer. They
have grown this tremendous operation from scratch to over 30,000
clients. Regency Insurance Group has the absolute best team in the
industry and our model is to provide excellent customer service
while offering the most competitive products. We love to grow and
have fun doing it.
Keywords: Regency Insurance Group, Bonita Springs , Customer Service Representative- Entry Level, Hospitality & Tourism , Bonita Springs, Florida
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here to apply!
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