BonitaSpringsRecruiter Since 2001
the smart solution for Bonita Springs jobs

Customer Accounts Specialist

Company: Herc Rentals Inc.
Location: Bonita Springs
Posted on: October 14, 2020

Job Description:

Herc Rentals Inc. (NYSE: HRI) is an equipment rental firm committed to providing its customers with unparalleled service and expert solutions needed to take on the most demanding jobs.With more than 50 years of equipment rental expertise, our growing team consists of more than 5,000 employees and 270 company-owned branches. Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings, value-added services and consultative services that support its customers' construction, industrial, remediation and maintenance projects.We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on honesty, excellence, respect, and commitment.Short DescriptionHerc Customer Account Specialist is responsible for controlling a portfolio of accounts from time of billing until the receivable is cleared by means of daily customer contacts as well as performing various customer service functions for our customer base. This position reports to the Collection Supervisor, Finance Shared Services. Interactions with customer accounts will be a combination phone calls, emails and fax to obtain firm payments and payment plans on delinquent accounts while maintaining a good relationship with the customer and Internal business partners. In addition to cash collection, this position requires excellent customer service skills to help promote long-term business relationships with our customers, our Herc Sales Team and Regional Branch Managers in addressing sensitive issues. Effective Communication skills and the ability to discern accounts with cash flow issues are critical in obtaining account resolutions and to minimize revenue exposure. Collection procedures have been developed to provide a systematic way of dealing with delinquent accounts while also retaining our customer's loyalty and driving successful business results.Responsibilities* Proactively initiate B2B customer contacts, provide invoice copies, update POs, account documentation and other activities required to ensure payment on past due invoices.* Process billing adjustments and customer discrepancies with a sense of urgency.* Utilize appropriate judgment in releasing/holding orders, processing adjustment disputes, resolving unapplied payments and possible account suspension due to non-payment.* Take proactive measures to escalate uncollectible accounts and bring material changes to department heads regarding financial position of customers.* Maintain relationships with Internal and External customers to drive efficiencies in processes.* Assist in projects, process improvements, and other collection related tasks as identified by management.RequirementsProfessional ExperienceEducational BackgroundBachelor - Business-related degree preferred, but not required with a minimum of 3-5 years in Accounts Receivable with a focus in CollectionsConditions of EmploymentOne-year Credit and B2B Collection experiencePrevious customer service and professional telephone etiquetteSkills* Ability to work with minimal supervision and think logically & constructively* Creative Problem Solver* Organizational and Time Management Skills* Professional Verbal and Written Communication* Proficient Microsoft Excel and Word* Strong sense of Urgency and Customer Focus* 'Interpersonal/People Skills', in working with Colleagues and CustomersAt Herc Rentals, our success depends on the success of our people. Our ability to provide exceptional service to our customers and maintain a leadership position in our industry is a result of the people we hire and develop. We are growing in dynamic new ways and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success.Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.

Keywords: Herc Rentals Inc., Bonita Springs , Customer Accounts Specialist, Other , Bonita Springs, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Practical Nurse - LPN
Description: Job Description: Description HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and (more...)
Company: Manorcare Health Services
Location: Sarasota
Posted on: 10/21/2020

Primary Care Physicians Needed (Physician #)
Description: West Coast of Florida seeks IM/FP Private Medical Group is seeking two physicians to join their group due to expansion. Call schedule 1 in
Company: Healthcare Staffing Solutions, Inc
Location: Sarasota
Posted on: 10/21/2020

Lead Driver
Description: OTHER JOB RESPONSIBILITIES: Employees in this job classification must attend and participate in corporation sponsored training courses as assigned. Employees in this job classification are responsible
Company: Waste Pro USA, Inc.
Location: Sarasota
Posted on: 10/21/2020


Telecommute Contract Data Engineer
Description: A market leading enterprise platform is in need of a Telecommute Contract Data Engineer.Individual must be able to
Company: VirtualVocations
Location: Sarasota
Posted on: 10/21/2020

Registered Nurse - RN - Telemetry - TELE
Description: The benefits of taking a travel nursing job with Cross Country Nurses include: 10 10 Free Private Housing or Generous Housing Allowance 10 Comprehensive Health Insurance with Prescription Coverage (more...)
Company: Cross Country Nurses
Location: Sarasota
Posted on: 10/21/2020

Senior Systems Engineer - Infrastructure
Description: Must be a US with a TSSCI security Clearance. Position Senior Systems Engineer - Infrastructure Location Sarasota, FL Compensation 140,000 - 180,000 Bonus Excellent Benefits Paid Relocation Job (more...)
Company: 3coast
Location: Sarasota
Posted on: 10/21/2020

CDL DRIVER Needed For Pinellas Park, FL Home Daily!
Description: Matheson Tri-Gas CDL DRIVER with Hazmat Needed For Pinellas Park, FL 10 10 Home Daily 10 10 Truck Driver Benefits: 10 10 Home Daily 10 Industry Leading Pay and Benefits 10 Health,
Company: Matheson Tri-Gas
Location: Sarasota
Posted on: 10/21/2020

Buyer
Description: Adecco is currently assisting a premier client recruit for a Contract Buyer position in Sarasota, Fl. This is a contract assignment that will last 3-6 months, with the starting pay of 26.44 an hour, plus (more...)
Company: Adecco Staffing
Location: Sarasota
Posted on: 10/21/2020

Remote Strategy Consultant
Description: A market intelligence and strategy firm is seeking a Remote Strategy Consultant.Must be able
Company: VirtualVocations
Location: Sarasota
Posted on: 10/21/2020

Travel Nurse - RN - ICU - Intensive Care Unit - $1494 / Week
Description: TRS Healthcare is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Sarasota, FL. Shift: Nights Start Date: 11/02/2020 Duration: 13 weeks Pay: 1494 / Week (more...)
Company: Bluepipes
Location: Sarasota
Posted on: 10/21/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Bonita Springs RSS job feeds