Payment Specialist

Company: Edenred
Location: Bonita Springs
Posted on: July 30, 2022

Job Description:

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting over 50 million users and 2 million partner merchants in 46 countries via roughly 900,000 corporate clients.Edenredoffersspecific-purposepaymentsolutionsforfood(suchasmealbenefits),incentives(such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).True to the Group's purpose, "Enrich connections. For good.", these solutions enhance users' well-being and purchasing power. They improve companies' attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility.Edenred's 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.In 2021, thanks to its global technology assets, the Group managed close to 30 billion in business volume, primarily carried out via mobile applications, online platforms and cards.Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CACNext 20, CAC Large 60, Euronext 100, FTSE4Good and MSCI Europe.Job Responsibilities Timely processing of e-payments on behalf of our customers via phone call and/or the webSuccessfully meet minimum quota of payments completed per monthAssist suppliers to ensure payment processed within SLA designated by client, monitoring outstanding cards as assignedUse all tools and resources available to maintain minimal errors; quality over quantityActively review key metrics measured to ensure standards set forth are being metActively resolve any vendor related issues or inquiriesThis position will focus on data collection, verification, and data entry; attention to detail being the keyStrive to find more efficient ways to perform tasks, recommend process enhancements to improve business practicesPerform all duties within assigned timeline and effectively communicate progress of assigned tasks.Take ownership of other assignments as directed from time to time.Experience & Qualifications Experience:A minimum of 1 - 2 years previous customer service experienceStrong communication skillsAdaptive to frequent process changesGeneral skillset to perform/navigate on Microsoft OS; minimum of 60 WPMExperience with Excel (middle level or above) and SalesForce desired but not requiredEducation:High School Diploma or equivalent Apply now and Vibe with Us!

Keywords: Edenred, Bonita Springs , Payment Specialist, Other , Bonita Springs, Florida