Front Desk Supervisor - Bonita Springs (Full-Time)
Company: Pet Paradise
Location: Bonita Springs
Posted on: August 6, 2022
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Job Description:
Job Description Company Description Headquartered in
Jacksonville, FL, Pet Paradise's full-service pet care destination
is dedicated to giving pet parents access to all the premium care
they need. The Pet Paradise brand has grown to offer resort style
pet day camp and care, professional pet grooming, low-stress and
high-quality veterinary care, and of course, overnight boarding
that feels like home, all under one roof. Job Description FRONT
DESK SUPERVISOR Front Desk Supervisor is responsible for the
supervision of the front-end associates ensuring our clients
receive superior customer service. Additionally, the Front Desk
Supervisor may assist with the daily care of guests including, but
not limited to: feeding, cleaning, exercising, and bathing. Now
Offering a $300 Sign-On Bonus payable after 90 days of employment
Shift Schedule: Seeking a candidate with open availability Rate of
Pay: $14.00-$15.50/hr, depending on experience ($0.50 increase 6
months from hire date, additional $0.50 increase on annual
anniversary date). On-demand pay with DailyPay Complimentary Pet
Day Camp --- Bring your dog with you to work Responsibilities
include: Provide direct supervision of the Front Desk Associates
including supervising, training and coaching Associates based on
company standards, policies, and guidelines. Follow the
check-in/departure procedures for all guests visiting the resort
for any service provided by the resort. Answer all incoming phone
calls. Provide updates to customers requesting information about
their pet. Report and document (when applicable) to the Resort
Manager and/or Resort Assistant Manager any potential hazards or
behavioral problems involving guests or employees. Emptying trash
cans, mopping floors, cleaning of rest rooms, common areas, and
employee break room. Maintain cleanliness of the lobby during
operating hours. Make and confirm reservations as a back-up to
central reservations Utilize the applicable software systems Assist
Manager and Assistant Managers with required reporting tasks Assist
Resort Manager in training employees, assign/direct work,
reward/coaching employees, and conduct employee performance
appraisals. Responsible for assisting new & existing team members
in completing their required LMS courses and training guide Perform
duties as required by Resort Manager to maintain operation of the
resort. Qualification Professional appearance in compliance with
dress code Confident and energetic personality Strong
organizational, cash management, and sales skills Strong ability to
prioritize and multi-task; work with minimal supervision Reliable
and flexible to Resort needs Able to handle a variety of animals
safely and comfortably Exemplifies our core values- Passion,
Innovation, and Community Comfortable leading by example, including
'hands-on' task management Values learning, receptive to feedback,
and strives for self-improvement Exceptional communication and
interpersonal skills Additional Information Complimentary Pet Day
Camp --- Bring your dog with you to work 30 Days of Complimentary
Pet Boarding (non-holidays) On-demand pay with DailyPay Discounted
Veterinary Care and Grooming Services (per location) Dog/Cat
Adoption Assistance Fitness Reimbursement Paid Time Off (both
full-time and part-time status) 401(k) Savings Plan --- Health,
Dental and Vision Insurance (full-time status) Powered by JazzHR
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Keywords: Pet Paradise, Bonita Springs , Front Desk Supervisor - Bonita Springs (Full-Time), Other , Bonita Springs, Florida
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