BonitaSpringsRecruiter
the smart solution for Bonita Springs jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: Bonita Springs
Posted on: March 2, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Bonita Springs , Customer Solutions Tech Support - Work From Home, Other , Bonita Springs, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Data Entry Work At Home
Description: We are seeking data entry operators to enter in transportation reservation bookings into our client database software program. We will train you fully
Company: mommy jobs online
Location: Boynton Beach
Posted on: 03/25/2019

Basic Machine Operator
Description: General Position Description:The Basic Machine Operator Limited Scope X-Ray Operator, Limited Medical Radiologic Technologist, LMRT OR Basic Machine Operator is responsible for performing all Radiology (more...)
Company: MedExpress Urgent Care
Location: Fort Myers
Posted on: 03/25/2019

Room Service Server - Vinoy Renaissance St. Petersburg Resort & Golf Club - (19000SOT)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Saint Petersburg
Posted on: 03/25/2019


Benefit Cosultant
Description: Nationwide health benefits is looking for benefit consultants to help share our dental and medical health plans. If you are self driven, have great communication skills,
Company: AmeriPlan
Location: Lehigh Acres
Posted on: 03/25/2019

Full Time Associate Chiropractor needed in Naples, FL
Description: This clinic is looking for a DC who is hard working with an all-around great personality.
Company: MMA Chiropractors
Location: Bonita Springs
Posted on: 03/25/2019

Host/Hostess - Renaissance Hotels Resorts Sts (190005BP)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International Inc.
Location: Saint Petersburg
Posted on: 03/25/2019

Virtual Recruiter - Work From Home
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Fort Myers
Posted on: 03/25/2019

Work From Home Opportunity
Description: Do you have an entrepreneurial spirit and great people skills Nationally known company is seeking highly motivated and energetic individuals to join
Company: Prosperity Legacy
Location: Bradenton
Posted on: 03/25/2019

Work From Home!
Description: Have you been looking to work from home and have not found what you would like to do I looked for a long time as well. In fact, I went through 20 companies,
Company: Garcia Healthcare
Location: Saint Petersburg
Posted on: 03/25/2019

VIRTUAL ASSISTANTS - Work From Home
Description: All virtual assistants get to work from the comfort of their own home. Virtual Assistants are full time employees that work from 9AM 6PM each weekday. Starting base pay is 11/hr with opportunities for (more...)
Company: Mommy Jobs Online
Location: Bonita Springs
Posted on: 03/25/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Bonita Springs RSS job feeds