Market IT Mgr (Level 2) - Naples Florida Market - The Ritz-Carlton, Naples, (190011F2)
Company: Marriott International, Inc.
Location: Bonita Springs
Posted on: May 12, 2019
Heres To Your Journey with Marriott International is the worlds
largest hotel company, with more brands, more hotels and more
opportunities for associates to grow and succeed. We believe a
great career is a journey of discovery and exploration. So, we ask,
where will your journey take you? The The Ritz-Carlton, Naples,
located at 280 Vanderbilt Beach Road, Naples, FL 34108 is currently
hiring a Market IT Mgr (Level 2) - Naples Florida Market.
Responsibilities include: Contributes general knowledge and skill
in technology to provide first-and some second-level support
including break-fix (repairs, installations, maintenance of
systems) for designated area. Generally works within
well-established guidelines to complete routine tasks. Responsible
for performing repairs, installations, and maintenance for
property-based systems with a particular area. Has knowledge of
sophisticated technology equipment/processes and Marriott
proprietary systems. CANDIDATE PROFILE Education and Experience
College degree or equivalent work experience. Possess 2-4 years
experience in like Information Technology position. Previous
experience in Marriott IT. System-related professional
certifications desired. CORE WORK ACTIVITIES Managing Technology
Needs within Budget Targets Assists and/or provides input to IT
Leadership for CAPEX and department operating budgets based on
anticipated IT projects and property support/needs requirements.
Confirms that area is in compliance with appropriate Marriott
International Policies (MIPs) and Information Security Manuals
(ISMs). Implements solutions as directed to resolve discrepancies.
Places equipment orders as directed relating to personal computers,
telecommunications, local servers/networks; processes invoices.
Conducts periodic inventories of applications and hardware;
prepares reports for property management as requested. Confirms
that technology assets are secured. Complies with
technology-related vendor contracts. Building and Sustaining
Relationships with Customers Writes and presents proposals,
analyses, project plans, cost models, etc. in written and/or oral
formats. Provides customer service. Responds to inquiries from
customers/vendors/peer group. Provides detailed status reports as
requested. Ensuring Client Technology Needs are Met Assists in
disaster recovery and business continuity as it relates to
technology. Provides technical guidance. Escalates support for all
Marriott approved technology solutions (i.e. mobility devices,
GPNS) & Request Center Processes. Provides escalation and guidance
to property pertaining to guest & associate internet access
requirements. Escalates problems as appropriate through direct
supervisor, CLS IT Field and/or Marriott IT resources. Images
desktops, installs new software applications, applies patches, maps
drives to appropriate server/network. Moves/adds/changes
PCs/peripherals; migrating data when necessary. Performs routine
desktop backup as scheduled or directed. Provides end-user support.
Confirms technology security (i.e. encryption, patch deployment)
and technology compliance (i.e. Quarterly ID Audits, MAARK1)
measures are in place. Supports unit infrastructure (servers,
switches, router, APs etc.) and engages appropriate MI IT&/or
Vendor resources. Assists in creating and maintaining secure server
environment. Performs server backups and routine preventative
maintenance. Provides project support for corporate, regional and
property initiatives. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Bonita Springs , Market IT Mgr (Level 2) - Naples Florida Market - The Ritz-Carlton, Naples, (190011F2), Other , Bonita Springs, Florida
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