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Customer Account Administrator

Company: Adecco
Location: Bonita Springs
Posted on: July 31, 2019

Job Description:

Adecco Staffing is assisting a local client in Bonita Springs in their search for Customer Account Administrator. This role is a Temp to Hire opportunity for the right individual.
Job Summary
The Customer Account Administrator supports collection efforts by the collections team to maximize cash collections and minimize Days Sales Outstanding ???DSO???. This position reports directly to the Collections Manager and the primary focus is to provide various support needs of collectors to respond and provide information to the customer.
Responsibilities

  • Assist Collectors in handling tasks and providing information to the customers.
  • Contact customers with requested information
  • Follow up on Promised funds when not received
  • Respond to various customer email and phone requests
  • Assist Collectors in populating spreadsheets to complete various required reporting
  • Assist in projects and other collection related tasks as identified by management. Professional Experience
    • Customer service or collections experience in a B2B environment Skills/Competencies
      ??
      • Professional Telephone Etiquette
      • Advance Microsoft Excel and Word
      • Strong sense of Urgency and Customer Focus
      • Skilled in both Verbal and Written Communication
      • Organizational and Time Management Skills
      • Ability to work with minimal supervision and think logically & constructively
      • Creative Problem Solver
      • Attention to detail Adecco provides one of the most comprehensive benefits package in the industry to temporary workers. Equal Opportunity Employer Minorities/Women/Veterans/Disabled



        Company Description:

        Adecco is the world---s largest provider of staffing solutions. But it---s not our size that makes us different, it---s our unwavering commitment to the businesses, job seekers and communities we serve.--Every day, we propel job seekers forward in their career and help America---s top employers attract, develop and manage the very best talent. Job seekers--rely on us for exciting temporary, temp-to-perm and permanent opportunities, as well as career resources and advice. Businesses throughout the country and across all industries count on us for access to more than 9 million qualified candidates and an ability to deliver proactive and actionable insight into the economy and the job market. We also sponsor community and nationwide community service events to ensure opportunities for all.--We are proud of the fact that we connect more people with more jobs than anyone else, and know how important what we do is - not only to the economy and job market, but also to the lives and communities we touch

Keywords: Adecco, Bonita Springs , Customer Account Administrator, Other , Bonita Springs, Florida

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