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Senior Business Analyst Telematics

Company: Herc Rentals Inc.
Location: Bonita Springs
Posted on: May 13, 2022

Job Description:

Herc Rentals Inc. is a premier, full-service equipment rental firm - providing our customers the equipment, services and solutions they need to achieve optimal performance safely, efficiently and effectively. A pioneer of the equipment rental industry, Herc Rentals continues to evolve and grow through technological innovations, expanded product offerings and value-added services and consultative solutions to support its customers' projects.
With more than 55 years of equipment rental expertise, approximately 5,100 employees and approximately 295 company-operated locations across North America, Herc Rentals serves a broad range of end markets, including construction; industrial operations, refineries and petrochemical operations; governmental entities and contractors; disaster recovery and remediation; infrastructure; railroad operations; utilities; film, television, live entertainment and special event production; agricultural operations; and facilities management..
Short Description
As a key member of the Digital Platforms and Innovation team the Senior Telematics Business Analyst will have a lead role in the day-to-day management of Herc's digital telematics technologies. This role will be responsible for, maintaining, monitoring, evaluating, integrating, and updating various digital telematics componentry utilized at Herc. An ideal candidate must also have a strong background in telematics, requirements gathering, and communicating feedback and requests with various internal groups, leadership, and stakeholders.
To be successful in this role you should have a proven record supporting telematics software solutions, working with OEMs, experience with API data ingestion, strong communication skills, a good understanding of general business/functional knowledge, and service orientation.

  • Create and review requirements and specification documents of telematics systems and related digital platforms
  • Maintain telematics digital solutions in accordance with SLAs and defined KPIs
  • Be the liaison between IT and internal business stakeholders to help capture, support and translate their needs.
  • Partner with operations to drive growth for telematics digital solutions.
  • Develop end to end test strategy
  • Support firmware and maintenance releases
  • Act as a subject matter expert and source of knowledge who contributes their expertise to enhance customer experience, evaluate needs, and determine suitable existing technical solutions to ensure that customers requirements are met.
  • Execute a growth plan to maximize opportunities for Herc Rentals telematics digital services.
  • Support new product offerings and digital transformation initiatives.
  • Building and verifying technical reference information, including user guides, documentation, and system requirements.
  • Provide analysis and metrics as necessary to enhance performance and improve current and future product features and offerings.
  • Represent the Herc brand in a professional manner.

    Professional Experience
    Strong IT background and or Telematics/Fleet Management as applied in the construction equipment or related industry
    2 to 3 years of experience in technology solutions related to construction equipment, fleet, telematics, or logistics preferred
    Educational Background
    Bachelor's Degree
    Conditions of Employment

    • Strong written and verbal communication
    • Understanding of telematics OEM technologies including API management and ability to execute firmware upgrades
    • Effectively prioritize and execute tasks in a high-pressure environment
    • Meet critical deadlines for high visibility projects and work constructively while under pressure
    • Be an organized and self-motivated/independent worker with keen attention to detail and follow through
    • Able to work with standard software business tools like MS Office (Excel, Visio, PowerPoint, Word)
    • General AWS/cloud architecture knowledge helpful

      Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.
      Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.
      Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Keywords: Herc Rentals Inc., Bonita Springs , Senior Business Analyst Telematics, Professions , Bonita Springs, Florida

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