BonitaSpringsRecruiter Since 2001
the smart solution for Bonita Springs jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Bonita Springs
Posted on: September 17, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Bonita Springs , Inbound Travel Consultant, Professions , Bonita Springs, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Benefits Consultant/Recruiting Specialist
Description: We are currently looking for motivated people to work as Independent Benefit Consultants
Company: Ameriplan Independent Business Owner
Location: Saint Petersburg
Posted on: 10/14/2019

Healthcare Consultant Needed
Description: Start A Career Today Are you looking for a safe and legitimate way to make money from home If so, we are currently
Company: Career Division
Location: Bradenton
Posted on: 10/15/2019

Maintenance Mechanic III
Description: Description SHIFT: Weekends Only br br SCHEDULE: Full-time br br Founded in 1976, Northside Hospital is a 288-bed facility located in the heart of South Pinellas County, Florida.---- Northside (more...)
Company: Northside Hospital & Tampa Bay Heart Institute
Location: Saint Petersburg
Posted on: 10/15/2019


CDL A OTR Company Driver, Terminal to Terminal
Description: br br Division Overview: The foundation product for Forward Air is our over-the-road LTL service for prospective Company Drivers offering a unique over-the-road experience you can't find anywhere (more...)
Company: Forward Air
Location: Saint Petersburg
Posted on: 10/15/2019

Anesthesia Technician
Description: Ready for something new Maybe our new is YOU Do you love patient care and performing anesthesia but are not in an environment that fills your tank Are you looking for a change in weather ....What (more...)
Company: Pet Dental Center
Location: Bonita Springs
Posted on: 10/15/2019

CDL-A Recent Grads - Tuition Reimbursement!
Description: We set you up for success CRST supports and values our drivers and their accomplishments. Our hands-on approach provides 28 days of individual on-the-road training from a seasoned driver. We also offer (more...)
Company: CRST EXPEDITED
Location: Fort Myers
Posted on: 10/14/2019

CDL-A Drivers: BIG Pay!
Description: You won't find your typical truck driving job at Gibson Energy... br -- Anyone can offer BIG pay rewards. You want to drive for a company who also sticks to their values. br At Gibson, we're investing (more...)
Company: Gibson Energy
Location: Fort Myers
Posted on: 10/15/2019

Audio Visual Technician II - The Ritz-Carlton - (19104072)
Description: Audio Visual Technician II At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience (more...)
Company: Marriott International, Inc.
Location: Bonita Springs
Posted on: 10/15/2019

92A Automated Logistical Specialist - Supply Chain
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Keeping the back of house in order is a key factor in successful mission planning. As an Automated Logistical Specialist in the Army National (more...)
Company: Army National Guard
Location: Saint Petersburg
Posted on: 10/15/2019

CDL-A Local Truck Driver - Home Daily!
Description: We believe An Excellent Work Ethic Deserves Excellent Pay br br Fort Lauderdale drivers, when you join Florida Rock Tank as our newest CDL-A professional you can take advantage of earning an (more...)
Company: Florida Rock and Tank Lines
Location: Boynton Beach
Posted on: 10/15/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Bonita Springs RSS job feeds