Patient Services Rep I

Company: Quest Diagnostics
Location: Bonita Springs
Posted on: May 13, 2022

Job Description:

Patient Services Rep I - Bonita Springs, FL - Monday through Friday -(Rotational Saturday)Benefits/Perks:Day 1 Medical/Dental/Vision for FT15 PTO days first yearAnnual Bonus Opportunity 401K matching Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hoursOpportunities for career advancement Training provided!Job Accountabilities (Responsibilities) 1.Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams. 2.Administer oral solutions according to established training. 3.Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools. 4. Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.5.Obtain identification and accurately enter billing information and collect payments when required, following corporate policies. - 6.Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order. 7. Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate. 8.Read, understand and comply with departmental policies, protocols and procedures. - 9.Assist with compilation and submission of statistics and data when required. - 10.Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs. 11.Complete online and in person training courses timely. [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. - All duties and requirements are essential job functions.]Required Education 1.High school diploma or equivalent. 2.Medical training: medical assistant or paramedic training preferred. 3.Phlebotomy certification preferred. Required in California, Nevada, and Washington. -Work Experience 1.One year phlebotomy experience preferred. 2.Customer service in a retail or service environment preferred. 3.Keyboard/data entry experience.All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity / Citizenship.req93279

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