BonitaSpringsRecruiter
the smart solution for Bonita Springs jobs

Seasonal Partner Services Representative (Remote)

Company: MJOL Company Profile
Location: Bonita Springs
Posted on: January 1, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLalisa3250 on your resume submission. Office: 1-405-418-6160

Keywords: MJOL Company Profile, Bonita Springs , Seasonal Partner Services Representative (Remote), Sales , Bonita Springs, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Associate - Golf
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: Golf Galaxy
Location: Fort Myers
Posted on: 01/24/2019

Sales Representative
Description: Are you ready to advance your sales career Do you consider yourself to be a trailblazer, creative-thinker, and innovator Do you possess the self-motivation and discipline to create your own success, (more...)
Company: InsideOut
Location: Saint Petersburg
Posted on: 01/24/2019

Sales Representative
Description: Sales Representative-----1804741-- Description-- D.R. Horton, Inc. is currently looking for a Sales Representative. The right candidate's primary responsibility is to manage the sales process while providing (more...)
Company: D.R. Horton, Inc.
Location: Fort Myers
Posted on: 01/24/2019


Retail Sales Associate
Description: RETAIL SALES ASSOCIATE ABOUT OUR STORES: Working at PetSmart is not a job, it s a community of those who work together for the love of pets. As a PetSmart Sales Associate, you aren t just selling products, (more...)
Company: PetSmart
Location: Boynton Beach
Posted on: 01/24/2019

Insurance Sales Agent
Description: Insurance Sales AgentThe J and J Alliance, in partnership with The Alliance, is sales and marketing organization that combines direct selling and agency building opportunities to sell life insurance and (more...)
Company: NAA James Hill
Location: Saint Petersburg
Posted on: 01/24/2019

Bilingual Branch Sales Associate
Description: Description Intermex ofrece una oportunidad en nuestro Branch localizado en Nashville, TN. Estamos en la b--squeda de una persona enfocada y dedicada para la posici--n de Branch Sales Associate, estar-- (more...)
Company: Intermex Wire Transfer LLC
Location: Fort Myers
Posted on: 01/24/2019

Bilingual Customer Service/Sales Representative (Spanish/English)
Description: A Bilingual Customer Service/Sales Representative serves as the first point of contact for new business sales inquiries. By upholding the highest industry standards in inside sales professionalism, courtesy, (more...)
Company: InsideOut
Location: Saint Petersburg
Posted on: 01/24/2019

Sales Representative - St. Petersburg, FL
Description: With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we're the world's 1 in biscuits and candy, and 2 in chocolate and (more...)
Company: Mondelez International
Location: Saint Petersburg
Posted on: 01/24/2019

Sales Leader - Footwear
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Fort Myers
Posted on: 01/24/2019

Insurance Sales Agent
Description: Insurance Sales Agent The J and J Alliance, in partnership with The Alliance, is sales and marketing organization that combines direct selling and agency building opportunities to sell life insurance (more...)
Company: NAA James Hill
Location: Saint Petersburg
Posted on: 01/24/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Bonita Springs RSS job feeds